Google Local Business Center Adds Reports!

I was just checking over some of my client’s accounts in the Google Business Center - you know the Google maps listings for businesses - and I found that Google has now added reports. This is a great addition to the Business Center. The report information is really useful and provides data I was not even expecting to be able to get!

local business center reports

The reports cover more than just impression (number of times your map listing has been displayed) but also cover activity and click throughs to your listing info, your website and even the number of requests for driving directions.

Out of all of that the most interesting is (at least to me) is the driving directions. Not only can you see the number of times someone requested driving directions but you can actually see the zip codes from which people requested them from. And it’s all overlaid on a Google map in your reports area. Although it only goes as deep as showing the zip code from which someone requested directions from it still very insightful. With this data you can find where most of our customer base or potential customer base is coming from. And with that you can then know that area would be good for you to start or improve possible mail or postcard marketing to.

local business center reports driving directions

Another very useful feature is the “Top search queries”. With this you can see what the top queries are that people are searching for and your map/business listing is showing up for. Now that does not mean they clicked through to your listing details or to your website but it’s good data as it can tell you what people might be searching for that is related to your business and you might want to gear your map listing in a way that caters to searchers of those keywords.

As well the reports shows a graph of the impressions and activity you’ve had over time. And just like in Google Analytics you can view the data for any range of dates.

local business center reports graphs

Another feature I would be interested in which they don’t offer is to know the number of people that print off or requested one of your coupons. That data would really be helpful as it would show that a person was really reaching for your services or products. And of course if they could match that up with the zip code where those requests came from - now that would be sometime!

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[...] than the Adwords data - or so it seems. I mean it would seem to reason it would be easier for Google to display more accurate data for your website impressions rather than make some calculations based on searches - such as the [...]

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